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California Office of the Patient Advocate
“I had my first MRI. I was ignorant to the difference between my prior CT scans and an MRI scan. I was very nervous of the tight space and Teresa Childers was assigned to my MRI. I expressed my angst and my ignorance of the situation with her. Teresa was very calming and patient with me and took the time to explain the process to me with a suggestion of how to proceed in a way that helped calm me. I know this may seem insignificant to whoever is reading this, but I would not take the time to write this if it wasn’t significant to me. I was alone and felt overwhelmed and fear of anxiety. I want to express my appreciation to Teresa for her professionalism and caring bedside manner.”
“I’ve had a lot of broken bones in recent years and Dr. Scheib and his wonderful staff make sure that I get seen by all the right specialists and are always there if I need anything or have any questions. He has become much more than just a doctor to me – when my husband passed away six months ago, Dr. Scheib was there for me and would call to make sure I was doing okay. In this day and age, this type of personal patient care is very rare and I definitely realize how blessed I am to have a wonderful doctor like Dr. Scheib as my physician!”
“Joey Jaramillo and the Pesetas Pharmacy are rock stars! They are on top of all of their orders. All of my prescriptions arrive on time. If I ever have any issues, they are resolved immediately. Everyone is so friendly, efficient, and dedicated. Joey is fantastic and has the most amazing customer service I have ever experienced. Thanks so much to Joey and the Pesetas Pharmacy staff for all their hard work and dedication!”
“I want to compliment Dr. Daniel Berger for his expertise and personality. I always feel comfortable with him. He is a great physician.”
“Dr. Curhan is an excellent surgeon, I was really happy with my experience. I've worked for the state and part of my job was to take patients in and out of a number of different hospitals. Sansum Clinic was the most impressive clinic I've seen. Everything was just superbly run. The staff and nurses are on top of everything; patients truly receive the very best care there.”